Goal #1: Develop and maintain a highly skilled, employment-ready workforce that supports and enhances the economic health of state and local business communities.
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Goal #1: Increase knowledge, understanding and usage of Montana’s Registered Apprenticeship and other Work-Based Learning training programs.
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Goal #2: Prepare students in grades 6-12 for meaningful career-oriented jobs through the Jobs for Montana's Graduates (JMG) program.
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Goal #1: Maintain high quality labor market and career information.
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Goal #1: Provide fiscal management and oversight, policy analysis and development, reports monitoring and evaluation, and administrative support to Bureaus.
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Goal #1: Engage the workforce system in anticipating and responding to business’ current and emerging needs for skilled workers.
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Goal #2: Encourage alignment among workforce development, K-12 education, post-secondary education, and economic development partners.
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Goal #1: Meet or exceed program performance standards.
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Goal #2: Enhance customer and partner communications and program accessibility.
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Goal #1: Enhance the facilitation of Unemployment Insurance Appeals Board (UIAB) hearings in partnership with Office of Administrative Hearings and Legal Services.
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Goal #2: Provide timely, reliable and more transparent financial information to division personnel.
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Goal #3: Prevent and detect fraud and improper benefit payments.
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Goal #4: Improve efficiencies of the collections unit to reduce costs, increase productivity.
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Goal #1: Maintain and enhance partnership with the Workforce Services Division (WSD), its core partners, and aligned programs to assist in the employment of Montanans.
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Goal #2: Expand electronic communication to increase efficiency and timeliness in administering UI benefit claims.
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Goal #1: Promote and expand employer’s use of UI eServices for conducting business with the division.
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Goal #2: Administer unemployment tax laws to promote a fair, competitive business arena.
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Live, breath, walk, and talk the core values of the Department
Goal #1: Maintain Customer Focus
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Goal #2: Foster a Culture of Individual Responsibility
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Goal #3: Offer Opportunities for Individual Growth
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Goal #4: Ensure Ethics in the Workplace
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Goal #5: Continuously Monitor and Improve Performance
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Goal #1: Provide timely and reliable financial information to department personnel to facilitate the best use of financial resources in achieving department goals.
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Goal #1: Strategically and systematically plan for an increase in the number of retirements over the next biennium.
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Goal #2: Work to ensure retention of existing employees through career and development opportunities.
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Goal #3: Successfully facilitate the negotiation of collective bargaining agreements for the two bargaining units within the agency.
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Goal #1: Conduct timely impartial investigations of charges of illegal discrimination under state and federal law.
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Goal #2: Ensure appropriate filing within statutory time lines and jurisdiction of applicable state and federal discrimination statutes.
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Goal #3: Foster early resolution of charges.
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Goal #4: Provide technical assistance and educational outreach to businesses, advocacy groups, and interested citizens.
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Goal #1: Assist employers in complying with workplace safety and health standards.
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Goal #2: Provide educational outreach and technical assistance to Montana employers, workers, students, and interested organizations.
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Goal #3: Provide mine training courses for Montana employers.
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Goal #1: Conduct timely impartial investigations into matters under jurisdiction, including wage and hour, prevailing wage, employment relationship, uninsured employers, and contractor registration.
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Goal #2: Conduct thorough audits of business operations to provide education and ensure compliance with areas under jurisdiction including wage and hour, employment relationship, prevailing wage, workers compensations coverage, and contractor registration.
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Goal #3: Provide timely, impartial, and equitable dispute resolution and settlement of benefit issues and wage disputes between parties.
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Goals # 4: Foster alternative dispute resolution methodologies.
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Goal #5: Conduct inspections of construction sites to determine compliance with areas under jurisdiction including independent contractor, workers’ compensation, and projects subject to the Montana Public Works Contract Law.
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Goal #6: Provide technical assistance, public service announcements, and educational outreach to the public about the areas under jurisdiction in Title 18 and 39, MCA.
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Goal #1: Respond to applications and renewal requests in a timely manner.
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Goal #2: Negotiate with states Montana currently has E.T. agreements with, new updated agreements.
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Goal #3: Enhance the electronic collection, quality, production, and sharing of workers’ compensation information and data.
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Goal #1: Provide timely monitoring and regulatory services for the workers’ compensation industry and claimants.
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Goal #2: Develop reviews of Utilization and Treatment Guidelines and Medical Fee schedules including internet based information and technical assistance for the medical community, insurers, adjusters, employers, workers, and the public.
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Goal #3: Provide technical assistance, public service announcements, and educational outreach to the public about the Workers’ Compensation Act.
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Goal #1: Provide efficient and effective administrative and professional services to assist citizen boards in their duty to protect the health, safety and welfare of the public.
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Goal #2: Provide friendly, prompt, efficient, and effective services to our customers.
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Goal #3: License and renew individuals and businesses through proficient, effective, and reliable processes.
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Goal #1: Assure equity in commercial transactions.
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Goal #2: Provide prompt, efficient, and courteous service to business owners and the public.
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Goal #1: Protect the health and safety of the public, employees, building owners, and residents by administering building construction standards throughout the state where applicable.
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Goal #2: Provide prompt, efficient, and effective service to business owners, citizens, design professional, building contractors, and trade persons through effective and responsive transactional methods.
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Goal #1: Serve the common customer by creating a culture of exceptional customer service, by viewing and engaging customers first and foremost as department customers
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Goal #2: Common web portal / Gateway to department services, single portal connecting customers to multiple systems.
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Goal #3: Common Data, make better decisions based on good data
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Encourages citizens of all ages and backgrounds to engage in service
Encourages organizations to involve youths in the life and work of communities
Works to promote and expand volunteer opportunities for all Montanans
Goal #1: Conduct statewide outreach to increase volunteerism and encourage Montanans to be civically engaged.
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Goal #2: Expand and support national service.
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Goal #3: Increase sustainability of national service and volunteerism.
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Goal #4: Develop and strengthen relationships with community partners.
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Goal #5: Increase statewide Commissioner engagement.
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Goal #6: Increase opportunities for youth to serve.
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Goal #7: Recognize meaningful volunteers in communities throughout Montana.
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Goal #1: Improve and Revise the Court’s Rules.
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Goal #2: Continue flexible policy of trying cases when and where the parties wish.
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Goal #3: Maintain the average time between submission and decision to within 90 days.
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Goal #4: Continue to post final, published decisions on the Court’s website and provide efficient search tools and a topics index for research purposes.
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Goal #5: Continue to maintain the Workers’ Compensation Court website.
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Goal #6: Continue to support easy accessibility by pro sé (unrepresented) parties.
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Goal #7: Continue to maintain wireless internet access.
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Goal #8: Continue to allow electronic filing of pleadings.
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Goal #9: Continue the Court’s relationship with the Alexander Blewett III School of Law.
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