The Montana Department of Labor & Industry (DLI)
has announced the closure of agency buildings to the public to protect the
health and safety of our clients and staff during the ongoing Coronavirus
(COVID-19) situation, while ensuring Montanans are still able to access all
usual programs and services.
All DLI offices will be closed to the general
public beginning Monday, March 23, until further notice.
“Since Montana is
such a vast state, DLI already offers all Department resources by phone, email,
Brenda Nordlund said.
“We have a robust
infrastructure in place to continue serving Montanans at this time and are
expanding the tools already in use until we can resume in-person services.”
Montanans can expect the following changes:
DLI will shift
additional staff to serve Montanans through the UI Claims Processing Center. UI
staff will be available to answer questions at (406) 444-2545. Those without
access to a computer can call this number to file a claim Monday through Friday
9:00 a.m. to 4 p.m. The Claims Processing Center handles a high volume of calls
Montanans can file a
claim for unemployment benefits at MontanaWorks.gov. A tutorial on how users
can apply for benefits on MontanaWorks is available on the DLI YouTube page at
Montanans are also
encouraged to reach out to the Claims Processing Center by email at
week Montana implemented emergency rules to make unemployment benefits
accessible to workers laid off due to COVID-19 and waive the typical one week
waiting period before receiving benefits. Since the implementation of the
emergency rules, DLI has seen a unprecedented uptick in claims filed, with approximately
14,000 claims filed over the last seven days.
encouraged to sign up for the State Information Data Exchange System (SIDES) to
receive next-day claims-related notices electronically. Prompt review of incoming
notices by employers, combined with a quick response when appropriate, will
help prevent fraudulent COVID-19 claims. To sign-up, visit uieservices.mt.gov
or call (406) 444-3834 (select option 2) for help.
For more UI information for both claimants and
Job Service Montana
All Job Service
Montana resources for businesses and job-seekers are available by phone, email,
or online at MontanaWorks.gov. Job Service staff will continue to provide all
usual services and resources to their service areas.
In addition, Job
Service staff are able to assist Montanans with filing for unemployment
benefits. Montanans that have experienced layoffs or a reduction in work hours
due to COVID-19 are encouraged to call their local Job Service Montana for
assistance with UI questions and claims.
For a list of all
Job Service offices across the state and their contact information, visit
For all Employment
Relations resources, including wage and hour information, wage claims, and
workplace safety, visit
Employment relations specialists with the Compliance and Investigations Bureau
will available by phone at (406) 444-6543.
The Montana Human
Rights Bureau can be reached at (406) 444-4356 or at 1-800-542-0807.
Information and resources are available at
Administrative Hearings resources and information can be found at
dli.mt.gov/hearings, or by calling the Office of Administrative
Hearings at (406) 444-4662.
Licensing, Building Codes and Weights & Measures
For all Business
Standards information, including Weights & Measures, Occupational
licensing, building permits and codes, and other resources can be found by
bsd.dli.mt.gov/, or by phone at (406) 841-2300.
DLI has implemented an interstate
licensure recognition registration for our of state licensees in response to
COVID-19. Licensed professionals from out of state can register in Montana to
work for a defined period of time. The application registration form can be
Completed applications can be submitted to
For more information on all DLI services and
resources, visit dli.mt.gov. Individuals with general inquiries can contact DLI
by phone at (406) 444-2840, or by email at dliquestions.gov.
DLI is working hard to provide up-to-date information and
timely resources during this time of need. A resource guide is available for
Montana workers and employers impacted by COVID-19 at