MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.
DLI CORE VALUES
- Customer Focus
- Individual Responsibility
- Individual Growth
- Ethics in the Workplace
- Continuous Improvement
Learn more about our department HERE!
JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the Regional Director position in the Workforce Services Division.
DLI exists to promote and protect the well-being of Montana’s workers, employers and citizens. Our core values are customer focus, individual responsibility, ethic’s in the workplace, continuous improvement, and individual growth. The ideal candidate embraces and demonstrates these values.
There's flexibility in allowing this position to be located in various locations throughout the state of Montana.
This incumbent will work in coordination with the Bureau Chief and current Regional Director(s) in developing programs, services, and assisting in Job Service (JS) operations and communication. Incumbent will direct and supervise Job Service Managers’ implementation and execution of office operations, programs and services. The incumbent will serve as the liaison between the Bureau Chief and JS Managers.
QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills or abilities:
Knowledge of:
- Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction of seekers, employers, the community and internal customers.
- Business and management principles involved in planning, resource allocation, human resources, leadership techniques and coordination of people and resources.
- Principles and practices of social and labor legislation and labor market information (LMI) conditions in the assigned region.
- Principles of supervision, delegation, and management techniques.
- Budgetary and organizational methods.
Skills in:
- Active listening - give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Time Management - Managing one's own time and the time of others.
- Speaking - Talking to others to convey information effectively.
- Emotional Awareness - Managing one's own emotions and working effectively in an environment where varying personalities and emotions directly impact internal and external customer outcomes.
- Coordination - Adjust actions in relation to others' actions.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternate solutions, conclusions or approaches to problems.
- Negotiation - Bring others together and trying to reconcile differences.
Ability to:
- Communicate information and ideas in verbally in a manner that others will understand, and that reflects the role of the position as leader of the Bureau and Department.
- Read and understand information and ideas presented in writing.
- Communicate information or ideas in writing so others will understand.
- Apply general rules to specific problems to produce answers that make sense.
- Exercise and initiate independent judgement in making decisions regarding management of the regions local job service offices.
- Demonstrate an awareness of one's own limitations and seek support as necessary to accomplish assignments and responsibilities.
- Work effectively and productively in an environment of frequent change and ambiguity.
- Focus on issues and responsibilities within one's control, recognizing and being accepting of those things that are not.
MINIMUM QUALIFICATIONS:
This position requires a Bachelor's Degree in Business Administration, Public Administration, Personnel Management, Psychology, or a related human services area.
The work requires at least two years of administrative experience which should include experience in at least four of the following areas: development and/or application of policies and procedures; budget administration; personnel management; staff development; public relations; employment services operations. Experience working effectively in a public workforce system is most preferred. Direct supervisory experience including hiring decisions, disciplinary action, staff development, and employee performance appraisals is also preferred.
Equivalent combinations of education and experience may also be considered on a case-by-case basis.
HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.
In your cover letter please address the following question:
How your professional career has prepared you to meet the requirements for this position?
In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).
A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.
Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.
All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.
If you need an accommodation with the application process please contact the HR office.
For a copy of the complete job description send your request to dliapps@mt.gov
BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Community/Social Services
Salary: $52,652.00 - 71,548.00
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 20 % of the Time
Primary Location: Helena
Other Locations: Bozeman, Missoula, Billings, Kalispell, Great Falls
Agency: Department of Labor & Industry
Union: 000 - None
Bargaining Unit: 000 - None
Posting Date: Aug 11, 2017, 12:00:00 AM
Closing Date (based on your computer's timezone): Aug 21, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710
The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.
Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.