DLI Job Listings

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the Regulatory Program Manager/Labor Standards Bureau Chief position in the Employment Relations Division.

The Labor Standards Bureau Chief leads staff and administers the regulatory functions for the Labor Standards within the Department of Labor and Industry. The bureau currently consists of the Wage and Hour Unit and the Collective Bargaining Unit.

The Wage and Hour Unit administers, enforces and interprets labor laws and related administrative rules, court cases and Attorney General opinions of the State of Montana. Areas of expertise for Wage and Hour include minimum wage, overtime, Wage Payment Act, Prevailing Wage Law and child labor laws. Experts in this unit also interpret and enforce provisions of the Federal Fair Labor Standards Act and Portal-to-Portal Act.

The Collective Bargaining Unit administers the Collective Bargaining Act for public employees. The unit provides mediation assistance for public sector employer and employee groups and classification and wage disputes for state employees. The Board of Personnel Appeals, staffed by this unit, hears issues related to collective bargaining. The Board also serves as the appellate board for grievances involving Fish, Wildlife and Parks and Department of Transportation employees as well as wage and classification appeals by employees of the State of Montana.

The bureau also provides labor law mediation assistance for employers involved in employment law related disputes related to wage and hour, wrongful discharge, wage classification, workers' compensation, and independent contractor status.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• General management concepts and practices including goal-planning, organizational planning, program planning and evaluation, change management, and policy development.
• Human resource management.
• Group leadership principles.
• Principles and practices of state government, including the executive, legislative and judicial processes.
• Fiscal management and budget development and control.
• Organizational Development and Design principles.

Skills in:

• Facilitation, negotiation, and conflict management.
• Considering the relative costs and benefits of potential actions and decision making ability to take action.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Non-traditional thinking and analysis; flexibility to ever changing regulatory environment.

Ability to:

• Analyze, interpret and apply various principles of state and federal wage and hour law rules and case law; state and federal laws, rules and case law relating to collective bargaining, mediation, unfair labor practices and representation questions; and public employment law.
• Communicate information and ideas in oral and written form so that others will understand.
• Read, interpret, and understand information and ideas presented orally and in writing.
• Build trust, respect and credibility with all internal and external customers in the development of long-term working relationships.

MINIMUM QUALIFICATIONS:
The above knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to a Bachelor's degree in Public Administration, Business or a closely related field and two years of directly related experience in progressive management positions that demonstrate skills in the analysis and solution of complex management and leadership issues. As an education substitute, six years of directly related experience will be considered.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

Required:

• Demonstrated experience with budget development, program management, supervision, stakeholder development, leadership, management, and strategic planning.

HOW TO APPLY:
You are REQUIRED to attach a cover letter, supplemental questions write up, and resume at the time of application.

In your cover letter please address the following question:
How has your professional career and education prepared you to meet the knowledge, skills and abilities required for this position?

In a separate document, please provide a response to the following questions: What do you see as the primary goal and purpose of a regulatory agency? What strategies should be used for a regulatory agency to meet its obligations and goals?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application in order to attach the cover letter, supplemental questions write up and resume to be considered for this position. Failure to attach the required documents will result in your application being incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Project/Program Management
Salary: 64,302.00 - 78,876.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 10 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: 000 - None
Bargaining Unit: 000 - None
Posting Date: Jun 19, 2017, 4:33:31 PM
Closing Date (based on your computer's timezone): Jul 5, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume, Supplemental Questions (Refer to Job Posting)
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the License Permit Technician position in the Employment Relations Division.

This position provides customer service, data entry, and clerical support for the Construction Contractor Registration Unit, Independent Contractor Central Unit, and Workers' Compensation Regulations Bureau.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of or ability to acquire the knowledge of:

• Workers' Compensation Act, Construction Contractor Registration Act, employment law depicted in Revenue, Workers' Compensation, Unemployment, Wage and Hour, Human Rights and IRS.

Skills in:

• Excellent customer service.
• Oral and written communication.
• Use of computer software including database systems.
• Operation of printers, copiers, and fax machines.

Ability to:

• Handle multiple tasks and priorities without a loss of quality of work product.
• Manage stressful interactions with customers.
• Establish and maintain effective professional working relationships.
• Demonstrate attention to detail.

MINIMUM QUALIFICATIONS:
The above knowledge, skills and abilities are typically achieved through directly related education and experience equivalent to three (3) years. Directly related experience includes positions involving general office procedures, operation of personal computers, and/or providing customer service.

Requirement: Must be able to become a Notary within 6 months of hire.

PREFERRED QUALIFICATION:

• Experience in an environment requiring knowledge of and skill in explaining laws and rules to customers.

Equivalent combinations of education and experience may also be considered on a case-by-case basis. Knowledge of employment relationships including independent contractors, construction and/or the trucking industry.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 55% and Seniority 15%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How has your education and experience prepared you to meet the requirements for this position?

Submit an electronic application and attach the cover letter; failure to attach the document will result in your application being incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Office/Administrative/Clerical
Salary: $24,342.00 - 31,141.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 5 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: Jun 9, 2017, 1:32:38 PM
Closing Date (based on your computer's timezone): Jun 20, 2017, 11:59:00 PM
Required Application Materials: Cover Letter
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Do you have extensive trial experience? Do you have experience in conducting hearings of cases of considerable complexity in the areas of discrimination, labor relations, professional and occupational licensing and wage and hour? Then it is time for you to join our team as our next Administrative Law Judge.

The Department is seeking to fill a full-time Administrative Law Judge (ALJ) position either by hiring a full-time ALJ to work in Helena or by hiring two part-time ALJ's; one working in Billings; and another to work in Missoula. The Billings area ALJ would be responsible for hearings in central and eastern Montana; the Missoula ALJ would be responsible for hearings in western Montana. The department will decide whether to hire a full-time or two part-time ALJ's depending on the qualifications of the respective applicants. If you are interested in one of the part-time positions please respond to this vacancy announcement.

Duties of this position include but are not limited to:

• Conducts administrative hearings of cases of considerable complexity and renders written orders setting forth findings of fact and conclusion of law.
• Adjudicates complex contested cases.
• Performs pre-hearing procedures, as appropriate to the complexity of the case.
• Prepares and issues final orders of the Department including findings of the fact/conclusions of law and appropriate relief.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities on day one:

Significant experience:

• As a litigator or administrative law judge with experience in human rights/discrimination cases, working knowledge of the Rules of Evidence, the Rules of Civil Procedure, the Montana Administrative Procedure Act, and the Administrative Rules of Montana.

Knowledge of:

• Or the ability to quickly ascertain knowledge of Montana and federal labor and employment laws, occupational licensing laws and discrimination law.

Skills in:

• Conduct administrative hearings of considerable complexity for multiple agencies generally involving multiple issues and two or more parties represented by counsel.
• Ensure that hearings are orderly, conducted fairly, and safeguard the rights of the involved parties.
• Determine the credibility of witnesses and their testimony from the voice, manner of presentation, and demeanor of the witness and from the quality and consistency of the testimony and evidence presented.
• Quickly conduct legal research to find relevant authorities for your decisions.

Ability to:

• Draft timely written opinions that clearly define, logically analyze and evaluate multiple issues raised by the parties.
• Follow oral and written arguments and identify and apply appropriate law to essential facts and key issues.
• Explain the law and procedure at the start of the hearing process, provide clear expectations to the parties, and assist in the development of testimony.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
This position requires travel to other Montana cities and towns one to three times per month. The incumbent must have or obtain a valid Montana driver’s license.

MINIMUM QUALIFICATIONS:
Requires graduation from an accredited law school with a LL.B or J.D. degree, licensed to practice in any state, and five years of directly related experience.

The ideal candidate is an experienced litigator or Administrative Law Judge who possesses a keen interest in the law and in learning new areas of the law.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

Preference:

• Admission to the Montana Bar Association.
• Five to seven years of experience in conducting contested case hearings or as a trial lawyer.

HOW TO APPLY:
You are REQUIRED to attach a cover letter, resume, and writing sample at the time of application.

In your cover letter please address the following question:
How your professional career has prepared you to meet the requirements for this position?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

Include a recent legal writing sample of less than 20 pages solely written by you that displays your professional work.

Submit an electronic application, attach the cover letter, resume, and writing sample; failure to attach these documents will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Legal
Salary: $28.45 - 37.93 Hourly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 2
Employee Status: Regular
Schedule: Part-Time
Shift: Day Job
Travel: Yes, 10 % of the Time
Primary Location: Billings
Agency: Department of Labor & Industry
Union: Labor Relations and Appeals Union (DLI)
Bargaining Unit: 071 - LAU-DOLI-Labor Appeals
Posting Date: Jun 5, 2017, 3:20:14 PM
Closing Date (based on your computer's timezone): Jun 19, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Do you have extensive trial experience? Do you have experience in conducting hearings of cases of considerable complexity in the areas of discrimination, labor relations, professional and occupational licensing and wage and hour? Then it is time for you to join our team as our next Administrative Law Judge.

Duties of this position include but are not limited to:

• Conducts administrative hearings of cases of considerable complexity and renders written orders setting forth findings of fact and conclusion of law.
• Adjudicates complex contested cases.
• Performs pre-hearing procedures, as appropriate to the complexity of the case.
• Prepares and issues final orders of the Department including findings of the fact/conclusions of law and appropriate relief.
• Counsels and trains other administrative law judges, hearings officers, department staff, members of the bar, and members of the public through formal and informal methods such as continuing legal education seminars and state bar conferences.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities on day one:

Significant experience:

• As a litigator or administrative law judge with experience in human rights/discrimination cases, working knowledge of the Rules of Evidence, the Rules of Civil Procedure, the Montana Administrative Procedure Act, and the Administrative Rules of Montana.

Knowledge in:

• Or the ability to quickly ascertain knowledge of Montana and federal labor and employment laws, occupational licensing laws and discrimination law.

Skills to:

• Conduct administrative hearings of considerable complexity for multiple agencies generally involving multiple issues and two or more parties represented by counsel.
• Ensure that hearings are orderly, conducted fairly, and safeguard the rights of the involved parties.
• Determine the credibility of witnesses and their testimony from the voice, manner of presentation, and demeanor of the witness and from the quality and consistency of the testimony and evidence presented.
• Quickly conduct legal research to find relevant authorities for your decisions.

Ability to:

• Draft timely written opinions that clearly define, logically analyze and evaluate multiple issues raised by the parties.
• Follow oral and written arguments and identify and apply appropriate law to essential facts and key issues.
• Explain the law and procedure at the start of the hearing process, provide clear expectations to the parties, and assist in the development of testimony.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
This position requires travel to other Montana cities and towns one to three times per month. The incumbent must have or obtain a valid Montana driver’s license.

MINIMUM QUALIFICATIONS:
Requires graduation from an accredited law school with a LL.B or J.D. degree, licensed to practice in any state, and five years of directly related experience.

The ideal candidate is an experienced litigator or Administrative Law Judge who, depending on their experience level, could qualify for the Senior Administrative Law Judge and be paid at the top salary range. The candidate also possesses a keen interest in the law and in learning new areas of the law.

Preference:

• Admission to the Montana Bar Association.
• Five to seven years of experience in conducting contested case hearings or as a trial lawyer.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

HOW TO APPLY:
You are REQUIRED to attach a cover letter, resume, and writing sample at the time of application.

In your cover letter please address the following question:
How your professional career has prepared you to meet the requirements for this position?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

Include a recent legal writing sample of less than 20 pages solely written by you that displays your professional work.

Submit an electronic application, attach the cover letter, resume, and writing sample; failure to attach these documents will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Legal
Salary: $59,175.00 - 83,193.00  Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel:Yes, 10 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Labor Relations and Appeals Union (DLI)
Bargaining Unit: 071 - LAU-DOLI-Labor Appeals
Posting Date: Jun 2, 2017, 2:18:54 PM
Closing Date (based on your computer's timezone): Jun 19, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a Human Resource generalist career opportunity in a team setting with a focus on providing human resources support? Do you have experience in recruitment and selection, interpreting policies, position classification, and compensation analysis? If so, this is an outstanding employment opportunity for you! We offer a great work environment and exceptional benefits, all while living and working in beautiful Helena, Montana.

The successful candidate will assist the Human Resource (HR) Director as part of a team of HR professionals to manage human resources activities and functions in the department. The incumbent will provide a wide variety of HR support including classification; compensation; employee discipline; performance review administration; consultation; grievances; workforce and succession planning; policy interpretation and implementation; and meeting regulatory requirements including Family Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Equal Employment Opportunities/Affirmative Action (EEO/AA).

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Applicable state and federal laws, policies, procedures, and the overall principles and practices of Human Resource Management.
• Performance evaluation theory and applications; recruitment & selection applications.

Skills in:

• Building and maintaining effective working relationships with internal and external customers.
• Managing multiple projects and deadlines with minimal supervision.
• Utilizing a variety of computer programs.

Ability to:

• Research and evaluate information, interpret and apply policies, conduct analyses using inductive and deductive reasoning and be an innovative thinker.
• Be self-motivated and to possess a strong work ethic.
• Maintain strict confidentiality.

MINIMUM QUALIFICATIONS:
The minimum level of education and work experience is a Bachelor's Degree in human resource management, business or public administration, labor relations or directly related field and five years of directly related job experience. The incumbent must be a certified classifier under the State of Montana's classification system or be willing and able to obtain the certification within the first six months of employment.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

PREFERENCE:
PHR/SPHR Certification

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How do your qualifications and experience directly correlate to the duties of this position and why you would be the best candidate?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Human Resources
Salary: $43,242.00 - 53,530.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 5 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: 000 - None
Bargaining Unit: 000 - None
Posting Date: May 26, 2017, 2:38:05 PM
Closing Date (based on your computer's timezone): Jun 12, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do, and are dedicated to serving our employers and job seeking customers? If so, then you may be interested to know the Job Service Operations Bureau, Wolf Point Job Service-Pathways Program is currently recruiting for a full-time Client Advocate position to work in Wolf Point.

The local Job Service Workforce Center provides a variety of employment related services and special training programs to applicants, employers, and community based organizations within a geographical area.

This position will provide comprehensive assessment and employment and training services to clients who qualify for employment and training programs, including, but not limited to, Temporary Assistance to Needy Families (TANF). This encompasses services to a diverse population with wide ranges in skill level; provide core, intensive and training services to clients who qualify for employment and training programs.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

Curriculum development and training techniques; intensive case management; ability to acquire knowledge, within a reasonable period of time on the job, of labor and employment laws; interviewing techniques; current social and labor market conditions including trends impacting workforce needs; Job Service and Department of Labor & Industry regulations and policies.

Skills in:

The use of a personal computer and proficiency with a variety of computer software applications is required.

Ability to:

Demonstrate clear and professional verbal and written communication skills; demonstrate proficient use in utilizing a personal computer and the internet and have the ability to work independently, as well as a part of a team; positively interact in times of change and transition; establish working relationships with customers and co-workers in the capacity of public servant.

MINIMUM QUALIFICATIONS:
Any combination of relevant education and experience equivalent to five years will be considered. A degree is not necessary to meet the requirements.

Education and experience may include coursework in a field such as personnel or business administration, counseling, education or a related field; and/or, work experience that involved assessing and advising others in a variety of personal and professional issues such as employment, personnel, counseling, finance, or education, human services or social work or related area.

Preferred Knowledge of:

Experience in case management, client assessment, networking-including utilization of community resources, labor market information including job development and placement skills.

Successful applicant must have a valid driver’s license and proof of insurance.

DLI MPEA selection will be based on the following:
Qualifications 29.17%, Capabilities 58.33% and Seniority 12.5%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:

• Summarize your background in arranging, coordinating and monitoring services for individuals. How and what community services have you used in the past? Please include lengths of time what your position title was when you performed with type of work.
• Describe techniques or methods you have used in obtaining necessary information in a hiring, interviewing or case management situation. Please give specific examples.

Submit an electronic application and attach the cover letter; failure to attach this document will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

This position is covered under Indian Preference Law. If claiming this preference you must submit proof of preference at time of application. All documents for Indian Preference, Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job:Business/Analyst/Statistics
Salary: $34,875.00 - 40,499.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 5 % of the Time
Primary Location:Wolf Point
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: May 25, 2017, 5:29:21 PM
Closing Date (based on your computer's timezone): Jun 12, 2017, 11:59:00 PM
Required Application Materials: Cover Letter
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the Workers' Compensation Claims Specialist position in the Employment Relations Division.

The Workers' Compensation Claims Specialist performs a variety of investigative, compliance and customer service functions in the administration of statutes and rules governing workers' compensation in Montana and case law. Once a claim has been established the Claims Specialist is the primary contact for injured workers or their attorneys, employers, insurers, insurers attorneys or their claims examiners and the general public. The Claims Specialist serves as a subject matter expert on workers' compensation, helping stakeholders understand their rights and responsibilities under the act and providing technical assistance to customers in navigating disputes and the interpretation of statutes and rules. The Claims Specialist participates actively as a member of the Claims Assistance team working to promote and protect the well-being of Montana's workers, employers and citizens, and uphold their rights and responsibilities.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Presentation methods for varied audiences in order to have optimum educational experiences.
• Workers' Compensation, legal terminology, and medical terminology.

Skills in:

• Offering consistent, exceptional service to internal and external customers.
• Performing a wide variety of tasks while remaining organized and produce work timely, with a high degree of accuracy.
• Use computers including Microsoft Office Suite and various database systems.

Ability to:

• Quickly learn Workers' Compensation laws and rules so to become certified within three months.
• Build and maintain positive working relationships.
• Provide presentations (public speaking) to various stakeholders on various aspects of workers' compensation.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
This position performs in based in an office environment. Incumbent will spend a significant portion of the day on the phone and using a computer. Occasional in-state and out-of-state travel may be required to provide training and attend training.

MINIMUM QUALIFICATIONS:
The above knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to a bachelor's degree in business, economics or a medical related field or a minimum or three (3) years experience working directly in workers compensation or five years experience in a related field. Incumbent will be required to obtain the Montana Claims Examiner Certification within 90 days of hire.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 57.5% and Seniority 12.5%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How has your professional career prepared you to meet the requirements of this position? Please describe your experience with peer training and speaking in a public setting.

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

Submit an electronic application, attach the cover letter and resume. Failure to attach these documents will result in your application being incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job:Office/Administrative/Clerical
Salary: $42,521.00 - 54,762.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel:Yes, 5 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: May 8, 2017, 4:27:13 PM
Closing Date (based on your computer's timezone):May 30, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you an industrial hygienist or safety professional looking for a challenging position that will allow you to travel throughout Montana? If conducting assessments of working conditions for the prevention of occupational disease and industrial health hazards interests you, then consider joining our Safety and Health Bureau in the Employment Relations Division as our next Industrial Hygienist/Occupational Health and Safety Specialist.

The Montana Department of Labor & Industry's Safety and Health Bureau is dedicated to help improve safety and health in all Montana’s workplaces. The Consultation Program provides on-site consultation services to assist with compliance of OSHA regulations in both private and public sector. Our professional staff can help employers identify safety and health hazards and provide recommendations to eliminate or reduce hazards and improve overall safety and health programs.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Occupational safety and health hazards and the ability to recognize these hazards in the workplace.
• Chemistry, physics and engineering math, and the use of industrial hygiene techniques and equipment.
• OSHA Standards.

Skills in:

• Use of computer applications including Microsoft Word, Excel, Outlook, internet search engines, photo managers, etc.
• Communicating effectively orally and in writing.

Ability to:

• Identify and evaluate occupational health hazards to make sound decisions for corrective action to eliminate or control these hazards.
• Work independently, prioritize tasks and meet set deadlines.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
Travel throughout the state using a state issued vehicle is required. You MUST have a valid driver's license and meet the criteria of the State of Montana Vehicle Use policy.

MINIMUM QUALIFICATIONS:
Requires a Bachelor’s Degree in Occupational Safety and Health, Industrial Hygiene or closely related field plus one (1) years experience in a related field, i.e., safety/IH consultation services, compliance assistance, etc. This knowledge may also be obtained through a Masters degree in Industrial Hygiene or closely related field. Safety & Health Professional designations preferred- ASP, CSP, CIH, etc.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 57.5% and Seniority 12.5 %

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How do your qualifications and experience directly correlate to the duties of this position and why would you be the best candidate for the job?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Safety
Salary: $49,519.00 - 63,410.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 2
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 25 % of the Time
Primary Location: Butte
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: May 3, 2017, 11:20:40 AM
Closing Date (based on your computer's timezone): May 18, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the Compliance Specialist position in the Employment Relations Division.

This position is responsible for a variety of professional investigative, compliance and administrative work related to the various wage and hour and employment laws administered by the Bureau.

The priority of this position is to interpret the wage and hour and employment laws, rules and related case law in order to adjudicate and mediate controversies. Much of the work involves interpreting and determining the rights of the parties arising under often disputed contractual issues involving oral and written employment agreements, contracts and personnel policies.

The position also furnishes information to other agencies, attorneys, employers, employees, labor groups and the general public relative to the functions of the Wage and Hour Unit and provides assistance as needed. This involves preparing information material, responding to inquiries from the public, businesses, other agencies, etc., and preparing and presenting the various wage and hour laws administered by the Bureau.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Research methods and application of state statutes, rules, interpretations, agency policies, case law, contract law, as well as related federal law, case law and administrative rules in program areas.
• Prioritization and organization techniques.

Skills in:

• Communicating effectively orally and in writing.
• Analyzing cases.
• Mediation and conciliation.

Ability to:

• Establish and maintain effective working relationships with employees, employers, other agencies and the public.
• Work independently.
• Exercise discretion and independent judgment.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
Significant periods sitting at a computer terminal. Occasional travel in-state and out-of-state is required.

MINIMUM QUALIFICATIONS:
A combination of education and experience equivalent to a bachelor’s degree with course work in business, economics, accounting or a related field plus one year of progressively responsible experience demonstrating the ability to explain and apply rules, investigate complaints and communicate effectively orally and in writing.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 57.5% and Seniority 12.5 %

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please describe your education and experience, if any, in the following areas:

• Interpreting, administering and enforcing laws, rules or regulations.
• Conducting investigations. Be specific regarding the issues involved and your role in the investigations.
• Dispute resolution or mediation. Be specific regarding the issues involved and your role in any dispute resolution process.
• Conducting presentations or speeches to small or large groups.

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end) and reason for separation.

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Office/Administrative/Clerical
Salary: $42,521.00 - 54,762.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 10 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: May 3, 2017, 9:44:09 AM
Closing Date (based on your computer's timezone): May 17, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you an optimistic team leader and workers’ compensation professional? Are you the kind of person that wants to add value to your work and desires to bring out the best in your team members? Do you have excellent communication and negotiation skills? Do you have the ability to analyze and understand detailed workers’ compensation statute and case law? Do you value providing a needed public service to our injured workers and employers? If so, please continue reading as we are looking to fill a leadership role in our Mediation Unit of the Employment Relations Division.

The Mediation team receives over 1,200 mediation requests each year. Our job is to work with the injured workers and insurers to resolve disputes at the lowest possible level with a minimal amount of cost and disruption. The successful candidate will mediate disputes and lead a team six. The mediators telework with assigned office days and the administrative assistant works in the office. You will lead and mentor staff, oversee the mediation activity, help to define purpose and measure success, communicate with system stakeholders , and participate in the management team of the Claims Assistance Bureau.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Concepts, principles, practices, and methods of the workers' compensation system, the law, court decisions, rules and regulations, medical procedures and terminology involved in the administration of workers' compensation injuries and occupational diseases.
• Characteristics of occupations and the labor force, social and vocational rehabilitation, social security laws, small business development and debt management, elements of finance and economics, and insurance principles.
• Working knowledge of legal procedures.
• Business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.

Skills in:

• Written and verbal communication. Interpret and communicate legal statutes, rules, regulations, and court decisions. Apply this knowledge to benefit issues, assess situations and impacts and find unique reasonable and equitable solutions or recommendation to resolve benefit disputes between claimants and insurers. Write clearly and concisely in simple comprehensive language.
• Negotiation and collaboration. Establish rapport; identify, articulate, and differentiate between wants and needs; listen carefully, identify common ground; influence by tactfully challenging the positions and handling objections; persuade using reasoned argument in a logical, calm, and assertive manner.
• Team leadership.
• Promote a positive working environment.
• Helping others to achieve goals and objectives.

Ability to:

• Appropriately manage situations that can sometimes be adversarial in nature.
• Establish and maintain effective working relationships with employees, employers, Division personnel, other agencies, insurers, adjusters, claimants, attorneys, and medical providers.
• Facilitate positive communication with a wide variety of stakeholders.
• Lead and participate in a variety of situations and team environments.
• Work with and provide leadership to a team that primarily works remotely.
• Display and maintain neutrality.

MINIMUM QUALIFICATIONS:
Education and experience equivalent to a bachelor's degree in business, economics, public administration, or a related field and two years of directly related experience or six years of directly related experience. Directly related experience is experience in workers' compensation.

Preferred Knowledge of:

• Five years in workers' compensation as a claims examiner or related capacity.
• Five years managing and resolving disputes.
• Leadership experience.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How have your experience, knowledge, skills and abilities made your the best fit for the position of Mediation Unit Manager?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end) and reason for separation.

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Legal
Salary: $51,965.00 - 67,009.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 5 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: 000 - None
Bargaining Unit: 000 - None
Posting Date: May 1, 2017, 9:35:23 AM
Closing Date (based on your computer's timezone): May 22, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the Purchasing Agent position in the Centralized Services Division.

The Purchasing Officer is responsible for coordinating and administering the purchasing delegation agreement between the Department of Administration and Department of Labor and Industry, ensuring all state purchasing laws and policies are followed and assists department staff in processes to follow purchasing requirements. The Purchasing Officer oversees and manages department use of the state procurement card program and is the property coordinator for the department (inventory), administers the Statewide Accounting, Budget and Human Resource System (SABHRS) asset management module, manages contracts for the department, and coordinates fiscal year end expenditure accruals.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• The principles and practices of governmental purchasing systems.
• Generally Accepted Accounting Principles; reconciliation methods and practices and contract administration.
• General ledger and governmental accounting, federal grant administration, and experience with SABHRS.
• Excel spreadsheets to track and create various reports.
• State purchasing management; accounts payable; asset management; training and education principles; administrative processes; and program requirements.

Skills in:

• Possesses, acquires and maintains the technical/professional expertise required to manage programs effectively. Keeps abreast of new developments.

Ability to:

• Identify, understand and predict issues, problems and opportunities. Compare information from different sources to draw conclusions. Use logic and reasoning to identify the best solutions based on available facts.
• Clearly convey and receive information and ideas in a timely manner through a variety of media to individuals or groups in a manner that engages the audience, helps them understand and retain the message, and permits response and feedback from the listener.
• Communicate timely and effectively for the needs of the audience.
• Seek out, develop and maintain relationships. Make customers the primary focus. Use customer feedback to improve service. Focus on service and quality for everyday activities and tasks.

MINIMUM QUALIFICATIONS:
The required knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to an associate degree in business administration or accounting, and one year of directly related experience.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 57.5% and Seniority 12.5%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How your professional career has prepared you to meet the requirements for this position?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Accounting/Finance
Salary: $32,189.00 - 41,337.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 5 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: Apr 25, 2017, 2:23:06 PM
Closing Date (based on your computer's timezone): May 9, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you interested in state and federal discrimination laws? Do you have exceptional investigatory skills and a desire to put your abilities to work for civil rights? If so, then you may be interested in the Human Rights Investigator position in the Employment Relations Division.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• State and federal discrimination laws.
• Agency's administrative procedures.

Skills in:

• Methods of informal investigation including drafting requests for information, conducting interviews, and other methods of research.
• Collaboration and direction.

Ability to:

• Convey complex information in a meaningful manner verbally and in writing.
• Work with highly emotional and challenging people.
• Adapt and be versatile due to discovery of unforeseen facts during an investigation as well as changes in law and protocol.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
Investigator work involves sitting for long periods. A majority of investigator's time is spent keyboarding and on the phone. Most investigators work a 40 hour workweek but occasionally irregular hours are necessary. Travel is involved in some cases.

MINIMUM QUALIFICATIONS:
The above knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to a Bachelor's degree with course work in a related field plus one year of progressively responsible experience demonstrating the ability to explain and apply rules, investigate complaints and communicate effectively orally and in writing or five (5) years of directly related qualifying experience.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
Explain how your education and experience make you a good match for the Human Rights Investigator position.

The cover letter will be reviewed for content and composition.

In your resume, include all relevant education with dates attended, degree(s) completed or areas of study if not complete. Include all work experience that would help you qualify for this position, including duties and dates of employment.

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job:Legal
Salary: $48,561.00 - 59,194.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 2
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 15 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: 000 - None
Bargaining Unit: 000 - None
Posting Date: Apr 24, 2017, 12:15:11 PM
Closing Date (based on your computer's timezone): May 15, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Is customer service your talent? Are you looking for a work environment where you can make a difference and help people every day? Would you like to get started on your career with the State of Montana with potential for upward mobility? If so, then you may be interested in the Claims Examiner II position in the Unemployment Insurance Division.

Pay is based on your related education and experience. Initial pay will be set as a Claims Examiner I ($27,418-$33,358) and will move to pay as a Claims Examiner II upon successful completion of your training period. At that time the range will move to $33,794-$37,151.

Duties of this Call Center based position include but are not limited to:

• Assisting the public in the claim process, utilizing the external customer oriented online claims system to file the claim.
• Explaining the rights and responsibilities of Unemployment Insurance eligibility.
• Gathering facts necessary for processing claims to ensure accuracy, efficiency and compliance with Unemployment Insurance laws, rules and policies.

Once you have completed your training and become a Claims Examiner II, your duties will include but not limited to:

• Providing guidance and mentoring to Claims Examiner I staff.
• Providing support and complex information to claimants, co-workers, employers, other government agencies and interested parties.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Effective verbal and written communication compassionately and firmly when serving challenging customers.
• Operation of a personal computer including the ability to research database systems and operating software such as Microsoft Outlook, Excel and Word.
• Office practices and procedures, business English, grammar, mathematics and information gathering techniques.

Skills in:

• Offering exceptional customer service.
• Navigating multiple computer programs to accomplish work tasks, especially the skill of keyboarding quickly and accurately.
• Time management, processing and prioritizing a heavy workload with multiple deadlines.

Ability to:

• Communicate compassionately and firmly by dealing with and diffusing tense situations.
• Identify complexity level of a claim according to the established facts.
• Establish and maintain effective working relationships with others.
• Learn and apply policies, procedures and explain the claims process.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
This position requires extensive detailed deskwork while on the phone with customers for a large part of the day. Requires sitting for extended periods of time and operating a keyboard and computer screens with accuracy and detail. Travel may be required.

MINIMUM QUALIFICATIONS:
Requires directly related education or experience equivalent to three (3) years. Directly related education includes post-secondary coursework in business/office administration or a related field. Directly related experience includes customer service, general office practices, research, and using databases and other software applications to accomplish work.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 55% and Seniority 15%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

Please address in your cover letter (no more than 2 pages) the following:
Describe a professional example of when you had to handle a difficult situation or customer while providing quality customer service. Be specific as to why the situation was difficult, how you responded to the situation, and how you helped the person to create the best possible outcome. If you haven't had this experience, what would you do in this situation?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

Successful candidates will be asked to complete a Call Center Customer Service Scenario Test and an Audio Typing Test at your local Job Service. These tests taken in the last 3 months are valid for this posting.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Office/Administrative/Clerical
Salary: $32,104.00 - 37,151.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings:7
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 5 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: Apr 21, 2017, 12:56:15 PM
Closing Date (based on your computer's timezone): May 10, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume, Job Service Test (Refer to Job Posting)
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana's workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the Administrative Specialist in the Workforce Services Division.

DLI exists to promote and protect the well-being of Montana's workers, employers and citizens. Our core values are customer focus, individual responsibility, ethic's in the workplace, continuous improvement, and individual growth. The ideal candidate embraces and demonstrates these values.

Position serves as primary fiscal monitoring manager, and works as part of a Division Monitoring and Compliance team to conduct fiscal and program monitoring for multiple workforce programs within the Workforce Services Division (WSD) to ensure compliance with all federal and state financial laws, rules, and policies as they relate to specific programs. Also assists team with conducting Management Information System and Program monitoring to ensure data accuracy, ensure compliance with state and federal laws, rules, and regulations, and demonstrate program effectiveness for federal reporting. Fiscal and program compliance is required to receive federal funding.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Generally Accepted Accounting Principles and procedures of governmental accounting.
• Federal grant administration, practice and procedures.
• Accounting systems.
• Research and analysis techniques.
• Various program management practices, theories, systems.

Skills in:

• Monitoring and auditing practices and procedures.
• Analyze information, make decisions and devise solutions to problems.
• Program management and plan implementation.
• Developing graphical representations of data and processes.
• Conducting feasibility studies and cost benefit analyses for projects of moderate to large complexity.

Ability to:

• Analyze, interpret and apply laws, regulations, complex policies, data and results.
• Plan, organize, gather information and conduct research.
• Manage multiple complex projects simultaneously.
• Build working relationships among individuals with varying technical abilities.
• Communicate effectively verbally and in writing.
• Operate a personal computer and general office to complete the essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.

Preferred:
Knowledge of state and federal workforce programs, state of Montana accounting systems, policy development, and digital record-keeping systems.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
Travel is required approximately 50% of the time. A valid Montana driver's license is required.

MINIMUM QUALIFICATIONS:
The knowledge and abilities to successfully perform this job are typically acquired through a combination of education and experience equivalent to a bachelor's degree in Accounting, Business Administration, Finance, Economics, or a closely related field and two years of accounting and fiscal management experience.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 29.17%, Capabilities 58.33% and Seniority 12.5%

HOW TO APPLY:
You are REQUIRED to attach a cover letter.

In your cover letter please address the following question:
Please describe your fiscal and accounting background, and what experience makes you the best candidate for this position.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Business/Analyst/Statistics
Salary: $42,521.00 - 54,762.00
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 50 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: Apr 17, 2017, 9:19:40 PM
Closing Date (based on your computer's timezone): Apr 29, 2017, 5:59:00 AM
Required Application Materials: Cover Letter
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, and attention to detail? If so, then you may be interested in the Administrative Assistant position in the Unemployment Insurance Division.

The Administrative Assistant position performs various technical and administrative tasks related to the monetary revisions of Unemployment Insurance claims. Primarily insuring proper wages are reported for claimants, claimants receive timely and accurate decisions of monetary benefit eligibility, and employers are assessed the proper UI tax on those wages. This position corrects wage and excess wage reporting errors made by employers and notifies employers of error and corrected tax liability.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Organization and prioritization techniques.
• Unemployment Insurance a plus.

Skills in:

• Performing research.
• Customer service and communication.

Ability to:

• Read and comprehend laws, rules, policies and procedures and apply them to the duties of this position.
• Use technology to perform daily work and correspond with claimants and employers.
• Work in a team environment.
• Use mathematics accurately in determining proper allocation of wages.

PHYSICAL AND ENVIRONMENTAL DEMANDS:
Work performed in a typical office setting with many distractions. Workload requires the individual to have a good tolerance for pressure and ability to stay focused despite interruptions.

MINIMUM QUALIFICATIONS:
This position requires education and experience equivalent to high school diploma plus two years progressively responsible experience in administrative support, customer service or a related field.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 57.5% and Seniority 12.5%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How your professional career has prepared you to meet the requirements for this position? 

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job:Office/Administrative/Clerical
Salary: $25,491.00 - 32,118.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel:No
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit:038 - MPEA-Labor & Industry
Posting Date:Apr 3, 2017, 12:57:36 PM
Closing Date (based on your computer's timezone): Apr 11, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, and attention to detail? If so, then you may be interested in the Labor Mediator position in the Employment Relations Division.

This position is part of a self-directed team responsible for providing mediation assistance to labor and management in preventing and settling collective bargaining disputes, contract interpretation, certain work compensation (Uninsured Employers Fund), independent contractor exemption issues, and wage and hour disputes.

Mediation:

• Serves as a neutral active participant in the collective bargaining process through three types of mediation (Interest, Grievance, and Process).
• Interest mediation centers on negotiation impasses between State, County, Municipal, University System units, local school districts and special purpose government entities and labor organizations and their memberships.
• Grievance mediation involves resolving disputes between the parties which arise from interpreting and administering the collective bargaining agreement, prior to the submittal of the grievance to an arbitrator for a final and binding decision.
• Process mediation is used exclusively in collaborative bargaining situations to refocus the parties on integrating mutual interest and formulating options for mutual gain by utilizing the interest based problem-solving methods and labor management committees.
• Serves as a neutral active participant in the resolution of wage and hour disputes, collective bargaining, and related matters such as unit determinations, unit clarifications, unfair labor practice charges as well as certain employment status issues including Independent Contractor Central Unit, Uninsured Employers Fund and Unemployment Insurance. Also serves as a neutral active participant in resolution of the revocation and suspension of independent contractor exemption certificates.

Training/Facilitation:
Provide training and facilitation in interest-based problem solving techniques designed to foster positive relationships between the parties and develop other procedural devices designed to minimize crises negotiations. In addition, this position assists in the coordination of the annual Montana Arbitration and Labor Relations Conference.

Investigations:
Conduct investigations and issue preliminary decisions on Unfair Labor Practice charges, grievances that arise under the grievance procedures for the departments of Fish, Wildlife and Parks, and Transportation as well as Wage and Classification Appeals for state employees. May also be called upon to recommend a decision on grievances arising under the Montana Operations Manual that involve termination or suspension without pay for more than ten days, and certain local public sector grievance procedures.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Mediation principles and practices.
• Contract interpretation, administration and enforcement.

Skills in:

• Written and verbal communication.
• Building working relationships.

Ability to:

• Research, interpret and communicate legal statutes, rules and regulations.
• Remain neutral while advancing settlement options.

This position may require extensive statewide travel throughout the year and sometimes on short notice. Must be able to work irregular hours in tense conflict situations and frequent evening work. Must have a valid driver's license.

MINIMUM QUALIFICATIONS:
This position requires a combination of directly related education and experience equivalent to five years. Directly related education is post-secondary coursework in business or public administration, labor/industrial relations or a related field. Directly related experience is experience as a chief negotiator and labor relations specialist with the collective bargaining arena.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How do your qualifications and experience directly correlate to the duties of this position and why would you be the best candidate for the job?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

Include a recent writing sample of an investigative report or similar product explaining laws and precedent to other people or entities written by you that displays your professional work.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job:Office/Administrative/Clerical
Salary: $51,290.00 - 68,546.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel:Yes, 10 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 071 - LAU-DOLI-Labor Appeals
Posting Date: Apr 3, 2017, 12:30:20 PM
Closing Date (based on your computer's timezone): Apr 17, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume, Writing Sample
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the position Customer Support Specialist in the Unemployment Insurance Division.

The Customer Support Specialist (CSS) acts as a primary point of contact for both internal and external customers (employers, accounting firms, fiscal agents, etc.) who need assistance filling quarterly Unemployment Insurance reports. The CSS must be prepared to assist with all reporting mediums and provide superior customer support for our web portal, UI eServices for Employers. In addition, the CSS is responsible for assisting with and ensuring the accurate and timely data entry of quarterly UI tax reports and wage records. In the absence or unavailability of the Lead Customer Support Specialist, the CSS will assist with the orientation and training of new data entry team members.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills or abilities:

Daily contact with the public requires excellent customer service skills; daily entry of tax and wage reports requires high speed and accuracy with 10-key data entry; requires skill in organizing high-volume workload; computer skills such as Excel, Word and web based interactive programs such as UIeServices are required; the ability to adapt training methodologies to the needs of a variety of learners is preferred.

MINIMUM QUALIFICATIONS:
The required knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to an Associate's Degree in computer technology, business administration or a related field and one year of directly related experience in computer technology, customer service or related area OR education/experience equivalency to three years directly related experience.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 55%, and Seniority 15%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application. You will also be required to take a 10-key With Decimals Test or provide results from a recent (in the past 6 months) 10-key test at the time of application.

In your cover letter please address the following question:
How have your past experiences (work, school, personal) prepared you for this position? Specifically address your experience with providing customer service and what "quality" customer service means to you.

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

You can complete your 10-key With Decimals Test with your local Job Service. You may then attach the results to your electronic application or email the results to dliapps@mt.gov

A complete state application is not required; however, you will need to initiate the application and attach the cover letter, resume and 10-key test results in order to be considered for this position. Failure to attach the specified application materials will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job: Office/Administrative/Clerical
Salary: $23,992.00 - 30,687.00
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: No
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date: Mar 31, 2017, 1:42:50 PM
Closing Date (based on your computer's timezone): Apr 11, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume, Job Service Test (Refer to Job Posting)
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position working with other professionals who love what they do and are dedicated to public service? Do you believe that outstanding customer service makes the difference? Do your core values include helping people? Are you looking for a work environment that values customer focus, individual responsibility, continuous improvement and professional growth? If so, consider applying for the Compliance Technician position in the Employment Relations Division.

This position approves attorney fee arrangements between the injured worker and their attorney and manages all of the information and reporting requirements associated with these agreements. The successful candidate will have strong customer service, organizational, and decision making skills that they will use to develop relationships with attorney stakeholders and regulate attorney fee arrangements in workers’ compensation.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Applicable portions of Workers' Compensation and Occupational Disease Laws and Administrative Rules of Montana.
• Legal terminology and format of legal forms.
• General office practices and procedures and the use of office equipment.

Skills in:

• Offering consistent, exceptional service to internal and external customers.
• Reading and interpreting complex information, reviewing facts and weighing options.
• Use of computer, including Microsoft Office Suite and various database systems.
• Remaining organized and producing work in a timely manner with a high degree of accuracy.

Ability to:

• Clearly present information diplomatically to attorneys, adjusters, insurers, claimants, other state agencies, co-workers and the public through both written and oral communication.
• Solve problems while exhibiting judgment and a realistic understanding of the issues.
• Quickly build and maintain positive working relationships while displaying a team spirit.
• Successfully work independently.

MINIMUM QUALIFICATIONS:
The above knowledge, skills and abilities are typically met with a combination of education and/or experience equivalent to three (3) years. High School or equivalency will count for two years. Directly related higher level education includes post-secondary coursework in office/business administration or a related field. Directly related experience includes customer service, general office practices, using databases and other software applications to accomplish work.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 57.5% and Seniority 12.5%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:
How your professional career has prepared you to meet the requirements for this position?

Submit an electronic application, attach the cover letter and resume; failure to attach these documents will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:Not Applicable
Job:Office/Administrative/Clerical
Salary:$26,974.00 - 33,878.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel:Yes, 5 % of the Time
Primary Location: Helena
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date:Mar 23, 2017, 12:13:16 PM
Closing Date (based on your computer's timezone):Apr 6, 2017, 11:59:00 PM
Required Application Materials: Cover Letter, Resume
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.

MISSION STATEMENT:
The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities.

DLI CORE VALUES

• Customer Focus
• Individual Responsibility
• Individual Growth
• Ethics in the Workplace
• Continuous Improvement

Learn more about our department HERE!

JOB OVERVIEW:
Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Do you pride yourself on offering exceptional customer service in an ever-changing environment where attention to detail is important? If so, then you may be interested in the Charging Examiner II position in the Unemployment Insurance Division.

This position is a Charging Examiner II for the Unemployment Insurance Division. Duties include investigating and adjudicating charging to employer’s accounts in a timely manner in accordance to laws, rules and policies. Duties also include providing comprehensive, effective UI customer service to Montana's workers and employers; detecting and creating issues when appropriate; and investigating non-monetary issues. This position also identifies and recommends methods and procedures to improve the UI business process.

QUALIFICATIONS:
You will be most qualified if you have the following knowledge, skills and abilities:

Knowledge of:

• Federal and state UI laws, pertaining to charging and employer tax rates.
• Interpreting and applying laws to a set of facts in order to arrive at a logical conclusion.
• General research/information gathering techniques.

Skills in:

• Prioritizing assignments and working under the stress and pressure of multiple deadlines.
• Interviewing to discover relevant information while avoiding time-consuming irrelevant narratives as well as diffusing angry customers.
• Researching a wide array of platforms to discover facts.
• Use of computers, databases, and computer software.

Ability to:

• Navigate personal computers, databases, spreadsheets and other software in order to use the equipment and software to analyze, establish and record information/facts.

MINIMUM QUALIFICATIONS:
Requires directly related education or experience equivalent to three years. Directly related education includes post-secondary coursework in business/office administration or a related field. Directly related experience includes customer service, general office practices, research, and using databases and other software applications to accomplish work.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

DLI MPEA selection will be based on the following:
Qualifications 30%, Capabilities 57.5% and Seniority 12.5%

HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question, not to exceed two pages:

Explain how your customer service experience makes you an ideal candidate for this position AND provide a specific example of a time when you provided exceptional service to a customer.

Submit an electronic application and attach the cover letter, failure to attach this document will result in your application being considered incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to dliapps@mt.gov

BENEFITS:
Your paycheck is just part of your total compensation package! Upon date of hire, employees are eligible for state paid premiums toward employee “core” medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE!

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job:Office/Administrative/Clerical
Salary: $32,104.00 - 37,151.00 Yearly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 5 % of the Time
Primary Location:Billings
Agency: Department of Labor & Industry
Union: Montana Public Employees Association (MPEA)
Bargaining Unit: 038 - MPEA-Labor & Industry
Posting Date:Mar 20, 2017, 10:58:58 AM
Closing Date (based on your computer's timezone):Apr 3, 2017, 11:59:00 PM
Required Application Materials: Cover Letter
Contact Name: Office of Human Resources | Contact Email: dliapps@mt.gov | Contact Phone:(406) 444-3710

The State of Montana has a decentralized human resources system and each agency is responsible for its own recruitment and selection process. An employee or applicant who needs a reasonable accommodation during the application or hiring process should contact the state agency human resources staff identified on the job listing as soon as possible or use the relay service by dialing 711. Montana Job Service Offices also offer support services including assisting applicants with submitting online applications.

Montana State Government does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, or sexual orientation), age, physical or mental disability, genetic information, marital status, creed, political affiliation, veteran status, military service, retaliation, or any other factor not related to the merit and qualifications of an employee or applicant.